Privacy Policy

Information We Collect

We may collect your name, phone number, email address, service address or ZIP code, photos or descriptions of the job, scheduling preferences, quote details, payment status, and communication history when you request a quote or service.

Photos and AI Estimates

Photos you upload for an instant estimate are processed using AI to identify items and produce a ballpark price. They are used only to prepare your estimate and to follow up on your request.

Our crews may take photos on site before, during, and after a job to document item condition, access, and completed work. These photos are used to resolve claims, train our crews, and improve our service. We do not post photos of your home publicly without your permission.

How We Use Information

We use information to provide quotes, schedule and dispatch crews, perform requested services, send appointment and ETA updates, follow up on jobs, process invoices, respond to support requests, improve our operations, and comply with legal or safety obligations.

SMS and Mobile Information

If you provide your mobile number, we may use it to send service-related text messages about quotes, scheduling, dispatch updates, arrival or ETA updates, service follow-up, invoices, and customer support. These messages may be sent from (480) 351-0291.

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent status with third parties or affiliates for their marketing or promotional purposes.

You can opt out of SMS messages at any time by replying STOP. You can request help by replying HELP or contacting us at (480) 351-0291.

Sharing

We may share information with service providers who help us operate the website, manage communications, schedule jobs, process payments, or deliver requested services. We may also share information when required by law, to protect safety, or to enforce our terms.

Your Choices

You may contact us to update your information or ask privacy questions. You may also opt out of service-related SMS messages by replying STOP, though we may still contact you through non-SMS methods when needed to complete a requested service.

Contact

For privacy questions, call (480) 351-0291.